Help Center

Getting Started

SecondWatt has three surfaces. The equipment marketplace holds model-level dossiers with specifications, pricing context, and inspection criteria. The tools compare technologies, price equipment, and size projects. The research archive publishes sourced analysis. None of them require an account to read.

For Buyers

Start with a technology comparison in the Power Intelligence Tool if the generation approach is open, or go straight to a category hub if it is settled. Submitting a requirement sends capacity, timeline, and site constraints to the supplier network; SecondWatt verifies each unit before it reaches you. Price context for any category comes from the Pricing Index, and acquisition capital from equipment financing.

For Sellers

Equipment offers go through the private submission flow on the sell page. Submissions are private records, not public listings. Seller identity, exact location, and re-identifying condition detail stay private until SecondWatt makes an introduction and both parties agree to proceed.

Data and Sourcing

Accounts and Access

Reading requires no account. An account adds saved research, saved tool runs, and equipment watchlists, and it is created by magic link rather than a password, so there is no credential to forget or leak. Roles are additive: an intelligence account can later gain buyer or seller capabilities without a second signup. Account settings, email preferences, and role requests live in the intelligence portal.

Introductions and Mediation

SecondWatt mediates the first exchange between a buyer and a seller. A buyer requirement reaches the seller with capacity, timeline, and site constraints attached but without turning into a public enquiry; the seller stays anonymous until both sides agree to proceed. Neither side is charged for an introduction, and SecondWatt does not take a position in the transaction.

Common Questions

Why is there no price on a dossier? Because a single number for a model with a decade of variants is misleading — category bands by condition tier are published in the Pricing Index instead. Why is the seller not named? Anonymity is a condition of listing surplus assets. Why does a model page show no available units? Most dossiers are reference pages for models the market asks about, and a unit appears only when one is actually listed.

Reporting a Problem

Errors in a specification, a broken link, or a figure that does not reconcile with its cited source are worth reporting; corrections are made against the source rather than negotiated. Media, partnership, and contributor enquiries are handled through the write for us and partner network pages.

Data and Sourcing

Every published figure traces to a verifiable public source or to marketplace transaction data, and no model page is indexed until an editor approves the research. The full rules — source hierarchy, pricing refresh cadence, and confidence recording — are on the methodology page.